NHTSA Complaint #10225748 — 2003 NISSAN MURANO

AT THE BEGINNING OF MARCH 2008 MY SUN VISOR ON THE DRIVER SIDE SUDDENLY DROPPED DOWN & OBSTRUCTED MY VIEW & STARTLED ME. LUCKILY I WAS ABLE TO QUICKLY MOVE IT TO THE SIDE S I COULDN'T SEE CLEARLY IN FRONT OF ME AS THE VISOR DROPPED DOWN & BLOCKED MOST OF MY VIEW. I RESTOWED THE VISOR & IT WAS OKAY FOR A FEW DAYS BUT THEN THE SAME THING HAPPENED AGAIN WITH THE VISOR DROPPING DOWN . IT APPEARS THE LATCH THAT HOLDS IT IN PLACE IS OK, HOWEVER THE BAR THAT HOLDS THE VISOR& ALLOWS IT TO ROTATE UP & DOWN SEEMS TO BE LOOSE & CANNOT BE ADJUSTED TO BE TIGHTER. I CONTACTED KING WINDWARD NISSAN ON 3/27/08 & SPOKE WITH A CHERYL WHO CHECKED MY WARRANTY & SAID IT WAS NOT COVERED. I EXPLAINED TO HER THAT IT IS A SAFETY ISSUE BUT SHE SAID UNFORTUNATELY IT WASN'T COVERED SO I WOULD HAVE TO PAY FOR THE REPLACEMENT WHICH WAS ABOUT 300.00 FOR JUST THE VISOR. NISSAN SHOULD REPLACE THIS AT NO CHARGE SINCE IT IS A MANUFACTURES DEFECT & CAN CAUSE AN ACCIDENT IF THE VISOR COMES DOWN SUDDENLY & OBSTRUCTS THE DRIVERS VIEW OF THE ROAD. *TR