NHTSA Complaint #10225564 — 2007 SATURN ION

TL*THE CONTACT OWNS A 2007 SATURN ION. IN DECEMBER OF 2007, THE ELECTRONIC POWER STEERING BEGAN TO FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER IN JANUARY OF 2008 AND THEY INITIALLY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. AFTER SEVERAL ATTEMPTS, THEY DISCOVERED THAT THE ELECTRONIC POWER STEERING FAILED. THE FIRST REPAIR WAS NOT MADE UNTIL FEBRUARY 25, 2008. THE FAILURE RECURRED SEVERAL TIMES IN MARCH AND AGAIN ON APRIL 14TH. THE DEALER INFORMED THE CONTACT TO REMOVE THE AFTERMARKET LIGHTS SHE INSTALLED ON THE VEHICLE. ONCE THE LIGHTS WERE REMOVED, THE VEHICLE MET THE MANUFACTURER'S SPECIFICATIONS. THE VEHICLE WAS TAKEN IN FOR REPAIR AGAIN AND ON APRIL 23, 2008, THE CONTACT RETRIEVED THE VEHICLE. SHE WAS ONLY ABLE TO DRIVE FIVE MILES BEFORE THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE IS 13,000. UPDATED 05/20/08. *LJ UPDATED 05/20/08