NHTSA Complaint #10225413 — 2003 FORD FOCUS SEATS

Complaint Details

ODI Number	10225413
Vehicle	2003 FORD FOCUS
Component	SEATS
Date of Incident	January 1, 2008
Date Filed	April 22, 2008
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD NOISE. HE ARRIVED HOME AND FELT AS IF THE DRIVER'S SEAT BACK REST WAS LEANING MORE THAN NORMAL. HE CHECKED THE SEAT AND FOUND THAT IT HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A DEFECTIVE FACTORY WELDING CAUSED THE SEAT BOLT TO FAIL. THE CONTACT WILL NEED TO REPLACE THE ENTIRE SEAT AND HE FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE COST. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE SAFETY CONCERN, BUT THEY WOULD NOT ASSIST BECAUSE THE VEHICLE EXCEEDED THE WARRANTY MILEAGE. THE CURRENT MILEAGE WAS 133,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 05/06/08 *BF UPDATED 05/06/08 *TR

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