NHTSA Complaint #10225377 — 2006 NISSAN ALTIMA

TL*THE CONTACT OWNS A 2006 NISSAN ALTIMA. ON MAY 25, 2008, WHILE APPROACHING A STOP SIGN, THE VEHICLE STALLED. THERE WAS NO STEERING POWER OR BRAKING ABILITY. IN ORDER TO AVOID CRASHING INTO ANOTHER VEHICLE, THE CONTACT PULLED INTO A NEARBY ALLEY AND CLIPPED THE FRONT END OF A PARKED VEHICLE. THE VEHICLE DID NOT STOP UNTIL IT CRASHED INTO A POLE. SHE CALLED THE POLICE AND HER INSURANCE AGENT TO REPORT THE CRASH, AND A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED $9,000 WORTH OF DAMAGES. THE VEHICLE WAS TOWED TO A TOW LOT FOR FIVE DAYS BECAUSE THE SERVICE CENTER AT THE DEALER WAS CLOSED FOR THE HOLIDAY. ONCE THE VEHICLE WAS TOWED TO THE DEALER THE FOLLOWING TUESDAY, THEY KEPT IT FOR 32 DAYS. IN APRIL OF 2008, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V527000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR, BUT THEY STATED THAT THE REPAIRS HAD PREVIOUSLY BEEN PERFORMED. THE FOLLOWING DAY, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THEY WOULD HAVE TO RESCAN THE ENGINE COMPUTER AT THE COST OF $119. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 24,000.