NHTSA Complaint #10224971 — 2008 DODGE AVENGER

ON THREE SEPARATE OCCASIONS OVER THE LAST SIX MONTHS I HAVE HAD MY 2008 DODGE AVENGER 2.4 LITER W/T ENGINE VEHICLE IN THE DEALERSHIPS SHOP TO HAVE THE TRANSMISSION REPAIRED. FIRST, THE SHIFTING WAS VERY HARD AND THE TRANSMISSION WAS BUCKING AND NOT SHIFTING INTO GEAR CORRECTLY. THE SECOND TIME, THE TRANSMISSION WAS NOT SHIFTING HARD ANYMORE BUT THE TRANSMISSION WAS LOSING POWER AND BUCKING AGAIN AND THE REPAIR SHOP DID A COMPUTER UPGRADE REPAIR AND I HAD A RENTAL TRUCK FOR TWO DAYS. UPON RETURN OF THE RENTAL TRUCK, MY CAR, WHICH HAD A QUARTER OF A TANK OF GAS IN IT, WAS RETURNED TO ME ON EMPTY WITH THE FUEL LIGHT ON. THE THIRD TIME I TOOK THE CAR TO THE DEALERSHIP REPAIR SHOP THE TRANSMISSION WAS STILL BUCKING AND LOSING POWER. THIS TIME I DROPPED THE CAR OFF AND WHEN I RETURNED TO PICK IT UP, NOT ONLY WAS THE TRANSMISSION STILL HAVING THE SAME ISSUE AFTER THE MECHANICS CHANGED THE TORQUE CONVERSION OPERATION, BUT I NOW HAVE A DING IN THE LEFT REAR DOOR THAT WAS NOT THERE WHEN I DROPPED THE CAR OFF. THE DING IS NOT THAT LARGE, HOWEVER, IT HAS CHIPPED THE PAINT OFF AND THE DEALERSHIP REPAIR SHOP TOLD ME THAT THEY WERE NOT RESPONSIBLE FOR THE DAMAGE DUE TO THE AUTHORIZATION SIGNATURE AREA WHERE YOU AUTHORIZE THE DEALERSHIP TO DO THE REPAIRS. THIS IS APPALLING! THE CAR WOULD NOT HAVE BEEN DINGED IF IT WERE NOT FOR ALL THE TRANSMISSION PROBLEMS ASSOCIATED WITH THIS VEHICLE. I ALSO HAVE FOUND THAT THE DEALERSHIP, WHO TOLD ME THEY WOULD CONTACT CHRYSLER AND GET A REP INVOLVED, DID NOT DO SO AFTER SEVERAL PHONE INQUIRIES TO THEIR SALES DEPARTMENT. THIS TRANSMISSION IS DANGEROUS AND THE BUCKING IS ONLY DOING FURTHER DAMAGE TO THE ENTIRE PART. *TR