NHTSA Complaint #10224929 — 2001 MONACO COACH DIPLOMAT LE

TL*THE CONTACT OWNS A 2001 MONACO DIPLOMAT LE. THE CONTACT STATED THAT HIS REFRIGERATOR FAILED TO WORK. HE CALLED A LOCAL TECHNICIAN TO COME OUT AND INSPECT THE VEHICLE AND WAS INFORMED THAT THERE WAS A COOLANT LEAK. THE TECHNICIAN STATED THAT THE FAILURE COULD BE REPAIRED OR THE CONTACT COULD PURCHASE A NEW UNIT. THE CONTACT CHOSE TO PURCHASE A NEW UNIT; HOWEVER, THE OLD UNIT WAS NOT REMOVED BECAUSE IT WAS INOPERABLE. ON APRIL 9, 2008, THE CONTACT HEARD A LOUD EXPLOSION FOLLOWED BY A HISSING SOUND AND A STRONG AMMONIA ODOR. HIS GRANDSON NOTICED A FIRE IN THE AREA OF THE REFRIGERATOR. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT AND HIS FAMILY THAT THEY COULD NOT STAY IN THE VEHICLE BECAUSE OF THE FUMES. A POLICE REPORT WAS FILED. MONACO STATED THAT THEY WERE NOT RESPONSIBLE FOR ANY OF THE DAMAGE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08E030000 (EQUIPMENT), BUT HIS UNIT WAS IDENTIFIED AS ONE OF THE DEFECTED UNITS. THE FAILURE AND CURRENT MILEAGES WERE 31,000.