NHTSA Complaint #10224503 — 2007 HONDA CIVIC SUSPENSION:FRONT

Complaint Details

ODI Number	10224503
Vehicle	2007 HONDA CIVIC
Component	SUSPENSION:FRONT
Date of Incident	February 10, 2008
Date Filed	April 14, 2008
Mileage	7,138 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I RETURNED MY 2007 CIVIC COUPE FOR ITS INITIAL SERVICE, AND NOTIFIED THE DEALER THAT I WAS HEARING A LOUD POPPING NOISE FROM THE FRONT DRIVER'S SIDE STRUT AREA. THEY REPLACED BOTH FRONT STRUT ASSEMBLIES, BUT THE FRONT LEFT ASSEMBLY CONTINUES TO MAKE THE SAME LOUD POPPING NOISE. I ASKED THEM TO INSPECT IT FOR THE B1 SERVICE, BUT THEY COULD NOT DUPLICATE THE SOUND. YET, AS I DROVE OUT OF THE LOT, 'POP.' I'M NOT HAPPY WITH THIS, BUT I AM NOT GETTING SATISFACTORY ATTENTION FOR THIS PROBLEM. *TR

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