NHTSA Complaint #10224254 — 1997 KIA SPORTAGE

A FEW YEARS BACK I STARTED SMELLING GAS. SO MY FATHER IN LAW AND UNCLE TOOK A LOOK AT IT AND IT YEP YOU GOT A GAS LEAK. SO THEY TRIED TO PATCH IT SEVERAL TIMES AND NOTHING HAS SEEMED TO WORK. SO BACK IN FEBRUARY I RECEIVED A LETTER FROM KIA STATING A REPAIR BENEFIT NOTIFICATION ABOUT MY GAS TANK LEAKING. SO A FEW WEEKS AGO I CALLED A KIA DEALER AND MADE AN APPOINTMENT FOR THEM TO LOOK AT MY TANK. AFTER A HOUR DRIVE AND A FORTY MINUTE WAIT THEY TELL ME THAT MY KIA DOES NOT MEET THE REQUIREMENTS FOR KIA TO FIX MY TANK. SO I COME HOME AND THE NEXT I CHECK MY TANK AND IT IS OBVIOUS TO ANYONE THAT MY KIA IS LEAKING GAS. I CALLED KIA MOTORS AND THEY WENT TO TELL ME THAT SINCE MY 10 YEAR WARRANTY EXPIRED IN 2007 THAT THEY COULD DO NOTHING FOR ME. BUT WHAT MAKES NO SENSE IS THAT THEY DIDN'T SEND OUT MY LETTER UNTIL 2008. I HAVE A 7 MONTH OLD THAT IS IN MY KIA DAILY, SO I ASKED THE CUSTOMER SERVICE REP. FROM KIA MOTORS, WHAT IF MY KIA SOMEHOW CATCHES ON FIRE AND I AM NOT ABLE TO GET TO MY CHILD QUICK ENOUGH, AND SOMETHING BAD HAPPENS. HE TOLD ME THAT ALL REPAIRS MADE TO THE TANK WOULD BE MY RESPONSIBILITY NO MATTER WHAT, AND THAT KIA WOULD NOT FIX OR REPLACE MY TANK. *TR