NHTSA Complaint #10224228 — 2007 JAYCO SENECA

MY 2007 JAYCO SENECA MOTOR-HOME WAS LEFT AT AN ARIZONA DEALER FOR WARRANTY REPAIRS. WHILE AT THE DEALERSHIP AND APPROXIMATELY TWO WEEKS AFTER I DROPPED IT OFF THE MOTOR-HOME STARTED ON FIRE WHILE TURNED OFF AND PARKED. IT HAS BEEN DETERMINED THAT A MAIN WIRING HARNESS IN THE REAR BATTERY COMPARTMENT RUBBED THROUGH THE PROTECTIVE COATING AND CAUSED A SHORT STARTING THE FIRE. THE DEALERSHIP SUBSEQUENTLY CHECKED ANOTHER CUSTOMERS JAYCO MOTOR-HOME AND DISCOVERED THE SAME PROBLEM EXISTED BUT THE WIRING HARNESS HAD NOT YET RUBBED THROUGH. MY MOTOR-HOME HAS SUBSTANTIAL FIRE AND SMOKE DAMAGE. JAYCO IS DENYING ANY RESPONSIBLE BY STATING TO ME THAT IT IS THE CUSTOMERS RESPONSIBILITY TO INSPECT WIRING HARNESSES IN CONCEALED ENCLOSED AREAS FOR RUBBING. THIS WIRING HARNESS WAS IN THE SAME POSITION AS IT WAS WHEN THE MOTOR-HOME LEFT THE FACTORY AND THE PLACEMENT OF THE HARNESS IS A SERIOUS SAFETY ISSUE. THE COMPARTMENT WHERE THE FIRE OCCURRED IS RIGHT BELOW THE MAIN BEDROOM IN THE MOTOR-HOME. *TR