NHTSA Complaint #10224130 — 1999 FORD WINDSTAR

TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT TOOK HER VEHICLE TO THE DEALER BECAUSE IT WOULD START, BUT THEN IDLE, STUTTER, AND STALL. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS AT A STOP SIGN OR TRAFFIC LIGHT. THE VEHICLE WOULD RESTART IMMEDIATELY AFTER THE FAILURE. THE OXYGEN SENSORS AND ALL THE HOSES WERE REPLACED, INCLUDING OTHER REPAIRS. THE TOTAL REPAIR COST WAS APPROXIMATELY $1,700. THE ENGINE LIGHT WOULD ALSO ILLUMINATE, BUT NO ERROR CODE DISPLAYED WHEN A DIAGNOSTIC WAS PERFORMED. THE CONTACT THEN TOOK THE VEHICLE TO A FAMILY MECHANIC AND WAS INFORMED OF A FAILURE WITH THE VALVES AND INTAKE MANIFOLD, OF WHICH FORD WAS AWARE. THE FAILURE WOULD DETER OIL FROM FLOWING THROUGH THE VALVES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 61,000 AND FAILURE MILEAGE WAS APPROXIMATELY 30,000.