NHTSA Complaint #10223840 — 2003 FORD EXPLORER

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. AT 50,000 75,000 AND 80,000 MILES, THE WHEEL BEARINGS FAILED. THE TWO FRONT AND THE REAR DRIVER SIDE WHEEL BEARINGS WERE REPLACED SEVERAL TIMES. AT 30,000 MILES, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR THE STATE INSPECTION AND THEY STATED THAT FOUR WHEEL BEARINGS NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE FREQUENT FAILURES OF THE WHEEL BEARINGS MAY BE DUE TO DRIVING ON A DIRT ROAD. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE; THEREFORE, HE SHOULD TAKE THE VEHICLE TO THE DEALER. THE CONTACT WILL HAVE THE WHEEL BEARINGS REPLACED, BUT HE FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE COST. THE DEALER INFORMATION AND PURCHASE DATE WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 60,000.