NHTSA Complaint #10223796 — 2004 SUZUKI VERONA

I AM SENDING YOU THIS COMPLAINT IN AN ATTEMPT TO INFORM YOU OF SUZUKI MOTOR COMPANY THAT IS LOCATED IN YOU STATE. I LIVE IN TEXAS BUT HAVE BEEN DEALING WITH SUZUKI FOR OVER A YEAR NOW TRYING TO GET THEM TO MAKE REPAIRS TO MY VEHICLE SO THAT I MAY NOT END UP IN A SERIOUS ACCIDENT CAUSED BY THE SUZUKI VERONA I OWN. MY INFORMATION MAY NOT BE COMPLETELY ACCURATE BUT WHAT I HAVE READ DOES WARRANT AN INVESTIGATION ON YOUR PART. THE SUZUKI VERONA WAS A MODEL OF DAEWOO THEN SUZUKI BOUGHT DAEWOO FROM GENERAL MOTORS. ONE OF THE VEHICLES THEY PUT OUT ON THE MARKET WAS THE VERONA, I ASSUME WITHOUT MAKING ANY CHANGES TO ITS DRIVETRAIN. I HAVE READ THAT THE ENGINE DESIGNED BY DAEWOO WAS NOT DESIGNED TO BE OPERATED USING ANY TYPE OF FUEL THAT CONTAINS ETHANOL. ALL FUEL HAS ATLEAST 10% ETHANOL NO MATTER WHERE YOU GO IN AMERICA. DAEWOO NEVER INTENDED FOR THIS VEHICLE TO BE SOLD IN AMERICA. BUT SUZUKI PUT IT ON THE MARKET IN AMERICA WITHOUT ANY CONCERN OF WHAT THE CONSEQUENCES MIGHT BE TO THE PUBLIC. I HAVE READ OVER A HUNDRED AND FIFTY COMPLAINTS ABOUT THE VERONA AND THEY ALL COMPLAIN ABOUT THE SAME THING, THE ENGINE. THE ENGINE HAS DIED ON MY VERONA WHILE I HAVE BEEN ON THE HIGHWAY AND WHEN I HAVE BEEN ON REGULAR SURFACE STREETS. IT HAS SURGED A FEW TIMES AND ON ONE OCCASION I STRUCK MY BROTHER WHILE HE WAS ATTEMPTING TO OPEN OUR GARAGE DOOR. LUCKILY I DID NOT HIT HIM VERY HARD SO HE WAS NOT INJURED, JUST SCRATCHES. BUT COULD YOU IMAGINE IF A MOTHER GOES TO PICK UP HER CHILDREN AND WHILE SITTING AT A CROSSWALK NEAR THE SCHOOL HER ENGINE SURGES AND THE VEHICLE JUMPS INTO THE CROSSWALK AND STRIKES CHILDREN POSSIBLY KILLING THEM OR CRIPPLING THEM FOR LIFE. SUZUKI HAS GONE OUT OF ITS WAY TO DO EVERYTHING TO AVOID DOING THE PROPER REPAIRS OR REPLACING THE ENGINE. I HAVE BEEN LIED TO BY THE SERVICE DEPARTMENT MANAGER HERE IN FT. WORTH AND I HAVE BEEN LIED TO BY THE DISTRICT SERVICE REP. ( JEFF MARRIS ), ABOUT THE ENGINE. *TR