NHTSA Complaint #10223605 — 2001 CHRYSLER PT CRUISER

I GOT A POWER STEERING LEAK IN MY 2001 PT CRUISER. IT WAS THE POWER STEERING FLUID COOLER. BUT I WAS TOLD MY THE CHRYSLER DEALER THAT THERE WAS AN UPGRADE, THAT I COULDN'T GET THE OE COOLER, I HAD TO GET A NEW COOLER, HOSE, AND RESORVOIR. TO BE PURCHASED BY ME AND THE LABOR TO INSTALL THEM TO BE PAID BY ME. I SAID I DIDN'T WANT AN UPGRADE, I JUST WANTED THE OE COOLER. ONCE AGAIN I WAS TOLD THAT I HAD TO GET THE UPGRADE. I SAID THAT I WOULD PAY FOR THE COOLER AND LABOR TO INSTALL IT, I THOUGHT THAT CHRYSLER SHOULD PAY FOR ANY ADDITIONAL PARTS AND LABOR. I WAS TOLD THAT CHRYSLER WOULD NOT DO THIS. I FEEL THAT THEY SHOULD EITHER REPLACE THE PART THAT IS DEFECTIVE AND CHARGE ME, OR DO ANY ADDITIONAL WORK AT THEIR EXPENSE. THEY WOULDN'T DO IT. *TR