NHTSA Complaint #10223535 — 2008 STERLING A-LINE

THREE WEEKS AGO OUR COMPANY PURCHASED TWO STERLING BULLIETS FROM JENKINS DIESEL IN SPRINGFIELD MO WHEN OUR DRIVERS BROUGHT THE TRUCKS IN THEY STATED THE TRUCKS WERE HARD TO HANDLE, AS THESE WERE CAB AND CHASSIS UNITS THE DEALER SAID WHEN WE PUT THE BEDS ON THEY WOULD BE FINE. WE OUTFITTED A BED ON THE FIRST TRUCK AND MADE A TRIP (1900) MILES THESE TWO DRIVER'S WERE EXHAUSTED WHEN THEY RETURNED. THE TRUCK WAS EXTREMELY HARD TO KEEP ON THE ROAD. WE CALLED THE DEALER AND HE PICKED THE TRUCK THAT DAY, THEY HAVE NOW HAD IT FOR TEN DAYS AND THE THERE RESPONSE IS WE HAVE MADE SOME IMPROVEMENT TO THE WAY IT HANDLES BUT NO NEAR ENOUGH. THESE TRUCKS ARE BRAND NEW ON THE MARKET. THE DEALER HAS AGREED TO REFUND OUR MONEY , BUT AS AN INDIVIDUAL I THINK THESE TRUCKS NEED TO BE PULLED OFF THE MARKET UNTIL THE HANDLING PROBLEM CAN BE ADDRESSED IN THE PROPER MANNER. THE DEALER REFUNDING OUR MONEY AND SAYING THAT THE IMPROVEMENT IS MINIMAL MAKE ME THINK THERE ARE GOING TO BE ACCIDENTS PILING UP. THANK YOU JOHN WEISER *TR