NHTSA Complaint #10223517 — 2005 HYUNDAI TUCSON ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10223517
Vehicle	2005 HYUNDAI TUCSON
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 25, 2005
Date Filed	April 6, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NV

Consumer Description

INCORRECT OIL DIPSTICK INSTALLED ON 2005 HYUNDAI TUCSON GL, 2WD,2.0L,AUTO. OWNERS MANUAL CALLS FOR 4.23 QUARTS, THIS WILL RESULT IN AN OVERFILL OF ABOUT 1/2 INCH OVER THE FULL MARK. OWNERS MANUAL CLEARLY HIGHLIGHTS IN BOLD LETTERS NOT TO OVERFILL AS ENGINE DAMAGE WILL RESULT. AN OIL FILL TO THE FULL LINE RESULTS IN LESS THAN SPECIFIED OIL QUANTITY. DEALER IS AWARE OF PROBLEM AND HAS CALLED TECH LINE AND HAS GOTTEN GUIDANCE TO CONTINUE TO PUT 4.23 QUARTS IN AND LET THE DIPSTICK READ OVER FULL. NO FIX IS OFFERED. HYUNDER CONSUMER AFFAIRS HAS BEEN NOTIFIED, CASE#3249498 AND HAS PROVIDED NO RESOLUTION. A SCENARIO IS THAT A DIPSTICK READING OF LOW WOULD ACTUALLY BE 1/2 QUART BELOW THE LOW READING POSSIBLY CAUSING ENGINE DAMAGE OR FIRE. A CORRECT DIPSTICK NEEDS TO BE DESIGNED TO INDICATE PROPER OIL LEVEL. PROBLEM SINCE NEW. *TR

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