NHTSA Complaint #10223206 — 2008 FORD F-150

I HAVE A 2008 FORD F-150 SUPERCREW WITH AN AUTOMATIC TRANSMISSION THAT I BOUGHT BRAND NEW AND IT HAS ABOUT 4,000 MILES ON IT NOW. THE TRANSMISSION DOES NOT SHIFT PROPERLY ALL THE TIME. ON ABOUT 12 TO 15 OCCASIONS THE TRANSMISSION HAS SHIFTED INTO NEUTRAL WHEN I AM TRAVELING BETWEEN 15 TO 30 MILES AN HOUR. THE TRANSMISSION SHIFTS INTO NEUTRAL WHEN I LET OFF THE GAS PEDAL AND I AM COASTING AROUND A CURVE, DOWN A HILL, OR AROUND AN ON OR OFF RAMP, WHILE COASTING AT A SPEED BETWEEN 15 TO 30 MILES PER HOUR. AFTER COASTING FOR A FEW SECONDS AND I ATTEMPT TO ACCELERATE IS WHEN I REALIZE THE TRUCK IS IN NEUTRAL BECAUSE THE RPMS GO UP AND THE TRUCK DOES NOT ACCELERATE. AFTER I LET OFF THE GAS PEDAL THE TRUCK WILL THEN SLAM INTO GEAR. I HAVE TAKEN MY FORD BACK TO THE DEALER TWO TIMES TO HAVE IT FIXED AND THEY SAY THEY CAN NOT FIX IT BECAUSE IT DOES NOT HAPPEN ALL THE TIME. THEY TOLD ME TO DRIVE IT UNTIL IT GETS WORSE AND THEN BRING IT BACK. I DID NOT REALIZE JUST HOW MUCH DANGER THEY WERE PUTTING ME IN UNTIL APRIL 1, 2008 BECAUSE THE TRUCK HAD NOT EVER SHIFTED INTO NEUTRAL WHILE I WAS COASTING AROUND AN OFF RAMP AND ATTEMPTING TO MERGE INTO TRAFFIC. ON APRIL 1ST I WAS TRAVELING AROUND AN OFF RAMP FROM A MAJOR HIGHWAY TO MERGE INTO TRAFFIC ON A MAJOR INTERSTATE AND WHEN I ATTEMPTED TO ACCELERATE AND MERGE INTO TRAFFIC AND TO MY SURPRISE THE TRUCK WAS IN NEUTRAL. A CAR ALMOST RAN INTO THE BACK OF MY TRUCK BEFORE MY TRUCK SLAMMED INTO GEAR AND I WAS ABLE TO ACCELERATE. I WAS ALMOST INVOLVED IN AN ACCIDENT BECAUSE THIS BRAND NEW TRUCK DOES NOT SHIFT PROPERLY AND FORD DOES NOT THINK IT IS IMPORTANT ENOUGH TO INVESTIGATE MORE AND TO FIX THE PROBLEM. I HAVE REPORTED IT TO FORD CUSTOMER RELATIONS CENTER AND THEY SAY THEY CAN NOT FIX IT UNTIL IT HAPPENS MORE FREQUENTLY AND THEN THEY CAN DUPLICATE THE OCCURRENCE. THE TRUCK IS UNSAFE TO DRIVE AND COULD CAUSE ME OR MY WIFE AND CHILDREN TO BE INVOLVED IN AN ACCIDENT. *TR