NHTSA Complaint #10223132 — 2000 FORD F-150 VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10223132
Vehicle	2000 FORD F-150
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	March 31, 2008
Date Filed	April 2, 2008
Mileage	120,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT RECEIVED A FORD RECALL NOTICE IN 2005 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. HE CALLED THE DEALER TO HAVE THE VEHICLE REPAIRED AND THEY DISCONNECTED THE SPEED CONTROL BECAUSE THE PARTS WERE UNAVAILABLE. FORD NEVER INFORMED THE CONTACT OF WHEN THE PARTS WOULD ARRIVE. IN MARCH OF 2008, HE WAS AWAKENED BY A LOUD EXPLOSION AND NOTICED THAT THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE GARAGE SUSTAINED PROPERTY DAMAGE. THE FIRE DEPARTMENT STATED THAT THE FIRE ORIGINATED UNDERNEATH THE HOOD AND A REPORT WAS FILED. FORD WOULD NOT PROVIDE HIM WITH ANY ASSISTANCE. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

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