NHTSA Complaint #10222923 — 2002 JEEP GRAND CHEROKEE

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ON AUGUST 11, 2005, THE FRONT PASSENGER SIDE WINDOW REGULATOR FAILED. THE WINDOW WAS UP AT THE TIME OF THE FAILURE. APPROXIMATELY ONE YEAR LATER, THE DRIVER SIDE WINDOW REGULATOR FAILED. THE WINDOW WAS UP AT THE TIME OF THE FAILURE AND THE CONTACT COULD HEAR A POPPING SOUND BEFORE THE FAILURE OCCURRED. A FEW MONTHS LATER, THE REAR DRIVER SIDE WINDOW FAILED IN THE SAME MANNER. THE DEALER REPAIRED ALL THE WINDOW FAILURES. ON SEPTEMBER 17, 2007 THE REAR DRIVER SIDE WINDOW FAILED AGAIN. THE CONTACT HAS ALL THE REPAIR ORDERS FOR THE FAILURES. THE FAILURE MILEAGE WAS 50,745 AND CURRENT MILEAGE WAS 79,362.