NHTSA Complaint #10222889 — 2000 FORD EXPLORER

VEHICLE SPEED CONTROL issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10222889
Vehicle 2000 FORD EXPLORER
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State PA

Consumer Description

RECALL NOTICE FROM FORD ON MY CRUISE CONTROL 8 MONTHS AGO. I GOT A NOTICE IN SEPTEMBER OF 2007 TELLING ME TO GET IT BACK TO THE DEALER FOR A REPAIR. IT IS NOW APRIL OF 2008 AND I JUST GOT OFF THE PHONE WITH BOTH THE LOCAL DEALER HALDERMAN FORD OF ALLENTOWN,PA AND THE TOLL FREE NUMBER OF FORD FOR RECALLS. BOTH LOCATIONS TELL ME THAT THEY HAVE NO IDEA OF THE AVAILABILITY OF REPAIR PARTS. ALMOST 8 MONTHS LATER???? AND STILL NO PARTS TO REPAIR THIS. AND TO THINK THAT I SHOULD NEED ANOTHER VEHICLE, I WILL BE HARD PRESSED TO CONSIDER FORD AFTER BEING TREATED THIS WAY. *TR

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