NHTSA Complaint #10222480 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10222480
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	March 23, 2008
Date Filed	March 27, 2008
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

2004 FORD EXPLORER EDDIE BAUER EDITION. REAR LIFT GATE CRACKS WITHOUT CAUSE. RESEARCH HAS INDICATED THIS IS A KNOWN PROBLEM SINCE EARLY 2000 WITH NO CORRECTIVE RESOLUTION BY FORD. WHAT HAPPENS IF THESE PIECES FALL OFF DURING INITIAL CRACKS WITHOUT DRIVE AWARENESS AND INJUIRES SOMEONE OR PROPERTY? I BELIEVE FORD SHOULD BE MADE TO FIX THIS KNOWN ERROR BEFORE ACCIDENTS OCCUR AND NOTIFY CUSTOMERS THE CHANCES OF THIS OCCURRING IS HIGH. *TR

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