NHTSA Complaint #10222152 — 2001 DODGE RAM ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10222152
Vehicle	2001 DODGE RAM
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 20, 2008
Date Filed	March 24, 2008
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

BOUGHT A 2 YR OLD DURANGO WITH 60,000 MILES ON IT AT CARMAX. AT 116,000 MILES IT STARTED KNOCKING. I TOOK IT TO ALLEN SAMUELS DEALERSHIP AND THEY CLAIMED THE ENGINE FAILED. WE REPLACED THE ENGINE AT OUR COST FOR 6K, BECAUSE WE STILL OWED 7K ON THE VEHICLE. WE BOUGHT NEW TIRES AS WE DECIDED TO KEEP THE VEHICLE AND TRY TO RECOVER SOME OF THE COST. 3 MONTHS LATER, THE NEW ENGINE FAILED, THE VEHICLE DIED AS I WAS EXITING THE FREEWAY AND TURNING UNDER AN OVERPASS. I WASN'T AWARE THE VEHICLE HAD DIED, UNTIL I REALIZED THE POWER STEERING HAD GONE OUT WHEN I TRIED TO TURN. THE DEALER IS GOING TO REPLACE THE ENGINE THIS TIME, BUT WE HAVE DECIDED WE NEED TO CUT OUR LOSSES AND GET RID OF THE VEHICLE. WE CANNOT AFFORD TO KEEP A CAR LIKE THIS. WE HAVE 4 CHILDREN AND THIS IS THE VEHICLE THAT WE TRAVEL IN AS A FAMILY DAILY. IT IS TOTALLY UNDEPENDABLE AND UNSAFE. *TR

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