NHTSA Complaint #10221961 — 2001 GMC SIERRA 2500 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Complaint Details

ODI Number	10221961
Vehicle	2001 GMC SIERRA 2500
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	March 6, 2008
Date Filed	March 21, 2008
Mileage	124,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

WHILE REPLACING THE FUEL INJECTORS UNDER A SPECIAL INJECTOR WARRANTY, THE DEALERSHIP BROKE A GLOWPLUG OFF AND CALLED TO SAY I NEED TO REPLACE THE CYLINDER HEAD AT MY COST. CALL GMC CUSTOMER SUPPORT WHO SAY DUE TO THE AGE AND MILEAGE 2001, 124500. THAT THE CORROSION OF THE GLOWPLUG AND THE FACT IT SEIZED IN THE CYLINDER HEAD IS NOT THERE PROBLEM, EVEN THOUGH THEY ARE THE ONE WHO DESIGNED THE ENGINE. THEY SAID THAT IT'S AT MY COST FOR A NEW CYLINDER HEAD WHICH WAS QUOTED TO ME OVER THE PHONE AT A PRICE OF $1,800.00. *TR

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