NHTSA Complaint #10221880 — 2007 SATURN VUE

TL*THE CONTACT OWNS A 2007 SATURN VUE. AFTER PURCHASING THE VEHICLE IN JULY OF 2007, THE CONTACT HAD TO TAKE THE VEHICLE BACK TO GET A NEW ONE THREE HOURS LATER. WHEN HE TOOK THE VEHICLE TO THE DEALER FOR 5,000 MILE SERVICING, THE DEALER DISCOVERED A RECALL, INFORMED THE CONTACT, AND MADE THE REPAIRS. WITHIN TWENTY DAYS, THE CONTACT HAD TO HAVE THREE HYBRID ELECTRICAL WIRING HARNESSES REPLACED, THE ENTIRE VEHICLE WAS RE-WIRED, AND A NEW TRANSMISSION WAS INSTALLED. ALL THE INSTRUMENT PANEL AND AIR BAG LIGHTS ILLUMINATED INTERMITTENTLY. THE DEALER STATED THAT IF THE AIR BAG LIGHT IS ILLUMINATED, IT IS INOPERABLE. ON TWO SEPARATE OCCASIONS, THE CONTACT HAD TO HAVE THE FAILURES REPAIRED AGAIN. THE DEALER STATED THAT THERE WAS A NEW RECALL RELATED TO THE EMISSION, BUT THEY COULD NOT PERFORM THE REPAIR. THEY RECOMMENDED A SHOP (FREEMOND AUTO) AND THEY REPLACED THE FACTORY FITTING FOR THAT MAKE AND MODEL. WHILE AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE SHUT OFF AND RESTARTED. THE VEHICLE ROLLED BACK WHILE THE BRAKE PEDAL WAS STILL DEPRESSED. THE CONTACT IS STILL EXPERIENCING WIRING AND TRANSMISSION FAILURE. THE FAILURE MILEAGE WAS 4,800 AND CURRENT MILEAGE WAS 16,311. UPDATED 4/7/08 *CN UPDATED 04/07/08 *TR