NHTSA Complaint #10221758 — 2004 FORD ESCAPE

VEHICLE SPEED CONTROL:CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10221758
Vehicle	2004 FORD ESCAPE
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	November 10, 2007
Date Filed	March 19, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY CRUISE CONTROL STOPPED WORKING AFTER I HAD A 30,000 MILE CHECK UP AT THE BOB DAVIDSON FORD DEALERSHIP. I EMAIL FORD AND GOT A RESPONSE TO TAKE THE CAR TO THE DEALERSHIP FOR A DIAGNOSIS TEST. I TOOK THE CAR TO BOB DAVIDSON AND FOUND IT WOULD COST ME $123.00 FOR THE DIAGNOSE AND THE COST WOULD NOT BE APPLIED TO ANY REPAIRS. I DO NOT HAVE $123.00 FOR THEM TO TELL ME I HAVE A PROBLEM THE PROBLEM IS THE ENGAGE LIGHT COMES ON, BUT THE SPEED TROTTER DOES NOT ENGAGE TO KEEP THE SET SPEED. *TR

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