NHTSA Complaint #10221652 — 2002 FORD MUSTANG GT ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	10221652
Vehicle	2002 FORD MUSTANG GT
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	March 13, 2008
Date Filed	March 19, 2008
Mileage	80,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

2002 FORD MUSTANG GT (4.6L V8) BLEW OUT # 2 SPARK PLUG AFTER 80,000 MILES. THE DEALERSHIP PUT IN A HELICOIL TO REPLACE THE STRIPPED THREADS CAUSED FROM THE BLOW OUT AND REPLACED THE OTHER SPARK PLUGS AND BOOTS. I WAS TOLD THAT FORD DOES NOT WARRANT THE HELICOIL REPAIR AND THE ONLY WAY TO GET A REPAIR THAT FORD WOULD BACK WOULD BE TO REPLACE THE HEAD. REPLACING THE HEAD WAS A RIDICULOUSLY EXPENSIVE OPTION. AFTER RESEARCHING THE PROBLEM, I FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. THE FACT THAT THIS PROBLEM HAS BEEN KNOWN TO CAUSE A FIRE AND BURN A VEHICLE TO THE AXELS IN 12 MIN AND NO ONE HAS DONE ANYTHING ABOUT IT IS ABSURD. FORD NEEDS TO RECALL AND REPLACE THE HEADS WITH NO COST TO THE CONSUMER. *TR

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