NHTSA Complaint #10221414 — 2003 FORD EXPEDITION ELECTRICAL SYSTEM:WIRING

Complaint Details

ODI Number	10221414
Vehicle	2003 FORD EXPEDITION
Component	ELECTRICAL SYSTEM:WIRING
Date of Incident	March 14, 2008
Date Filed	March 17, 2008
Mileage	81,071 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE TRAVELING AT HIGHWAY SPEEDS, THE ENGINE WOULD QUIT WITH NO PROCEEDING SYMPTOMS OR INDICATIONS. SHIFTING TO NEUTRAL AND TRYING TO RE-START WOULD NOT WORK. SHIFTING TO NEUTRAL, TURNING OFF THE IGNITION AND THEN TURNING THE KEY TO START DID CAUSE A RE-START. THIS PROBLEM CAUSES THE "SERVICE ENGINE SOON" LIGHT ON THE DASH TO LIGHT, SO A CODE IS BEING GENERATED. FORD IS AWARE OF THIS PROBLEM, SINCE IT HAS ISSUED A NOTICE (NOT A RECALL) TO IT'S SERVICE DEPARTMENTS. THE REPAIR IS THE REPLACEMENT OF THE ALTERNATOR WIRING HARNESS ASSEMBLY AND REPROGRAMMING OF THE PROCESSOR. FORD HAS NOT ISSUED A RECALL FOR THIS VERY UNSAFE PROBLEM, SO THE CHARGE FOR THE WORK IS $ 342.64. *TR

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