NHTSA Complaint #10221313 — 2000 FORD CONTOUR

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10221313
Vehicle	2000 FORD CONTOUR
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	March 2, 2008
Date Filed	March 15, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

VEHICLE WAS TAKEN TO DEALER IN 2002 IN RESPONSE TO FORD CUSTOMER SATISFACTION PROGRAM 01B78 TO ADDRESS POTENTIAL INSTRUMENT PANEL WARPING. THERE WAS NO VISIBLE WARPING AT THE TIME. THE DEALER ADVISED THERE WAS NO ISSUE AND NO SERVICE WAS REQUIRED. THROUGHOUT THE LAST YEAR, THE WARPING STARTED TO BECOME VISIBLE. EARLIER IN THE MONTH, THE WARPING APPLIED SO MUCH STRESS ON THE VENT COVER THAT THE COVER SNAPPED OUT AND LANDED IN THE FRONT SEATS. THE WARPING INCREASED GREATLY AND VISIBILITY IS REDUCED ON OBJECTS CLOSE TO THE FRONT OF THE CAR. *TR

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