NHTSA Complaint #10221241 — 2006 KIA SEDONA

MANUFACTURER DEFECT IN AIR CONDITIONING COMPRESSOR; I BOUGHT MY 2006 KIA SEDONA BRAND NEW IN DECEMBER. WHEN I BEGAN TO USE THE AC IN THE SPRING, THE DRIVER SIDE WAS NOT PRODUCING THE SAME COLD AIR AS THE PASSENGER SIDE OR THE BACK AC. I TOOK MY VEHICLE BACK TO DEALERSHIP TWICE, THE SECOND TIME I WAS TOLD THAT I MUST HAVE HAD A COLLISION WITH SOME ROAD DEBRIS AND CAUSED THE DEFECT. THEY STATED THEY PUT FREON IN AND "IT RAN OUT AS FAST AS WE PUT IT IN" ~ I STATED FREON IS A GAS ~ SHOULDN'T IT HAVE EVAPORATED? THEY SAID IT WOULD COST $1100 TO FIX IT, AND I STATED WHAT ABOUT MY WARRANTIES, THEY STATED THAT BECAUSE IT WAS MY FAULT THAT I HAD TO PAY. THEY TOLD ME TO CONTACT MY INSURANCE COMPANY, WHEN I DID THIS THE INSURANCE COMPANY STATED THAT IT WOULD BE LISTED AS A COLLISION AND MY INSURANCE PREMIUMS WOULD GO UP. WHEN I WENT TO PICK UP MY VEHICLE, I WAS DRIVING HOME IN 100+ DEGREE TEMPS, THROUGH RUSH HOUR TRAFFIC WITH MY INFANT; THE AC AIR WAS HOTTER THAN THE OUTSIDE TEMPERATURE. (I ACTUALLY MADE THE MANAGER OF THE STORE COME OUTSIDE TO FEEL THE AIR BEFORE LEAVING THE DEALERSHIP.) I TOOK MY KIA TO A SECOND DEALERSHIP WHO CLEARLY STATED AS SOON AS THEY LOOKED AT MY VEHICLE, "OH THAT IS A MANUFACTURER DEFECT", BUT SINCE THE DEALERSHIP (WHERE I BOUGHT MY KIA) HAD PUT INTO THE COMPUTER THAT I HAD CAUSED THE PROBLEM, KIA WOULD NOT WARRANTY MY PART. SO MUCH FOR THE WARRANTY AND EXTENDED WARRANTY!! NEEDLESS TO SAY, THE SECOND DEALERSHIP ADDED FREON AND MY VEHICLE STILL HAS COLD AIR, THAT WAS 9 MONTHS AGO! THE FIRST DEALERSHIP WAS ALSO SUPPOSED TO FIX MY HANDLES AND HOOD; WHEN I FIRST BOUGHT MY VEHICLE, THE HOOD PAINT WAS MESSED UP AND THE PLASTIC ON THE HANDLES WAS MELTED ON. IT TOOK 2 TRIPS TO THE DEALERSHIP AND THE WORKMANSHIP SUBSTANDARD! THEY SAID THEY WOULD CHANGE OUT MY HANDLES, INSTEAD THEY DECIDED TO REPAINT MY HANDLES, WHAT A JOB THEY DID!! THEY USED SPRAY PAINT AND GOT DROPLETS ALL ON MY INSIDE DOOR PANELS! I'M FINISHED WITH KIA PRODUCTS! *TR