NHTSA Complaint #10221220 — 2002 FORD EXPEDITION VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10221220
Vehicle	2002 FORD EXPEDITION
Component	VEHICLE SPEED CONTROL
Date of Incident	March 14, 2008
Date Filed	March 14, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

I RECEIVED A LETTER FROM FORD STATING THAT THERE IS A SAFETY DEFECT WITH SPEED CONTROL DEACTIVATION SWITCH FOR MY VEHICLE. IN THIS LETTER I'VE BEEN INSTRUCTED TO CONTACT MY LOCAL FORD DEALER TO SET UP A TIME/ DATE FOR REPAIRS. I'VE BEEN TOLD BY THE DEALER THAT "THEY DON'T HAVE THE PART IN" AND WOULD "CALL ME" WHEN IT ARRIVES. ITS BEEN ALMOST A MONTH AND NOTHING HAS BEEN DONE. WHAT MY NEXT RECOURSE OF ACTION? *TR

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Recent Complaints for the 2002 FORD EXPEDITION

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