NHTSA Complaint #10221202 — 1997 FORD F-250 SD

TL*THE CONTACT OWNS A 1997 FORD F250 HD. THE STEERING MECHANISM BECOMES LOOSE AND MAKES RANDOM NOISES. THE CONTACT TOOK THE VEHICLE TO A SHOP AND WAS INFORMED THAT THE STEERING LINKAGE WAS COMING APART. THE MECHANIC PLACED A TEMPORARY MAKESHIFT TO HOLD THE LINKAGE TOGETHER, BUT IT HAS NOT BEEN REPLACED. HE THEN LEARNED THAT THERE WAS A RECALL ON THE YEAR, MAKE, AND MODEL OF HIS VEHICLE FOR THE SAME FAILURE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED AND THEY REFUSED TO REPAIR THE DEFECT. THE CONTACT FEELS THAT THE FAILURE SHOULD BE REPAIRED FOR FREE SINCE IT WAS IDENTICAL TO THE ONE MENTIONED IN THE RECALL. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 236,000. UPDATED 04/02/08. *LJ