NHTSA Complaint #10220948 — 2003 JEEP GRAND CHEROKEE

PASSENGER SIDE OF CAR BLOWS COLD AIR FROM ALL VENTS, INCLUDING THE DEFROSTER VENT. THIS IS DUE TO A BROKEN BLEND DOOR ON THE PASSENGER SIDE OF THE VEHICLE. THIS IS MOST CERTAINLY A SAFETY HAZARD DUE TO THE FACT THAT I CAN ONLY SEE OUT OF HALF OF MY WINDSHIELD WHEN IT IS COLD OUTSIDE. THOUSANDS ARE HAVING THIS SAME "DESIGN FLAW" PROBLEM WHILE CHRYSLER SITS BY AND DOES NOTHING. THE COST TO FIX THIS COMMON PROBLEM IS ~$1000. IF CHRYSLER IS AWARE THAT THIS IS A DESIGN FLAW, YET CONTINUES TO IGNORE THE SAFETY ISSUES ASSOCIATED WITH IT, THEN WE HAVE A MAJOR LACK OF CORPORATE RESPONSIBILITY. *TR