NHTSA Complaint #10220803 — 2001 MERCURY SABLE

I WENT IN TO THE LOCAL DEALER TO HAVE A COOLANT LEAK CHECKED AND WAS TOLD THAT MY REAR SPRINGS, STRUTS AND BRAKES WERE ALL BAD, THE SPRINGS WERE BROKEN AND WERE HAZARDOUS TO DRIVE WITH. TOTAL COST OF THESE REPAIRS IS WELL OVER $1,500. I ASKED ABOUT THE RECALL ON THE SPRINGS AND WAS TOLD IT WAS ONLY FOR THE FRONT OF THE VEHICLE. THE RECALL SHOULD INCLUDE THE REAR ALSO BECAUSE THE SAME SPRINGS WERE USED IN THE REAR AS IN THE FRONT. I SHOULD NOT HAVE TO PAY TO HAVE ALL THESE THINGS REPAIRED BECAUSE OF FAULTY SPRINGS. I WAS ALSO TOLD THE OTHER ITEMS, STRUTS AND BRAKES WERE LIKELY CAUSE FROM THE BAD SPRINGS. FORD NEEDS TO BE ACCOUNTABLE, MANY OTHER PEOPLE HAVE HAD THIS PROBLEM. *TR