NHTSA Complaint #10220751 — 2001 PONTIAC GRAND AM ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10220751
Vehicle	2001 PONTIAC GRAND AM
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	March 10, 2008
Date Filed	March 11, 2008
Mileage	99,833 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ID

Consumer Description

THREE TIMES PASSLOCK IGNITION LOCK NEEDS TO BE REPLACED. TUMBLER INTERNALS REPLACED. PROBLEM SEEMS TO BE A GM PRODUCT DEPENDABILITY DESIGN FLAW. $300-$500 PER REPAIR. THE FIRST TIME WAS UNDER WARRANTY. I AM ONLY 35 YEARS OLD AND LOVE PONTIAC BUT I WILL NEVER STAND BEHIND A PRODUCT THAT PONTIAC WILL NOT STAND BEHIND THEMSELVES. VERY UNPROFESSIONAL AND VERY DISAPPOINTING. P.S. PONTIAC WILL EVENTUALLY FOLD DUE TO POOR SALES, POOR SERVICE, AND A LACK OF EFFECTIVE PM. SINCERELY, DR. HOWARD *TR

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