NHTSA Complaint #10220659 — 2002 DODGE DURANGO POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Complaint Details

ODI Number	10220659
Vehicle	2002 DODGE DURANGO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Date of Incident	January 4, 2008
Date Filed	March 10, 2008
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT WENT TO THE DEALER ON TWO DIFFERENT OCCASIONS DUE TO NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). ON BOTH OCCASIONS, THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT. HE IS CURRENTLY EXPERIENCING THE SHIFTER LOCKING ONCE HE TURNS THE IGNITION. HE LIVES IN A REMOTE LOCATION AND THE DEALER IS THE ONLY ONE IN THE AREA. THE CURRENT MILEAGE WAS 103,140 AND FAILURE MILEAGE WAS 100,000. UPDATED 04-08-08 *BF THE CONSUMER STATED HE TRAVELED OUT OF STATE TO GET THE RECALL DONE. UPDATED

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