NHTSA Complaint #10220483 — 1997 TOYOTA TACOMA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10220483
Vehicle	1997 TOYOTA TACOMA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	March 5, 2008
Date Filed	March 9, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

1997 TOYOTA TACOMA EXTENDED CAB V6 4WD I HAD MY TRUCK IN MY LOCAL TOYOTA DEALERSHIP FOR NEW PLUGS AND WIRES AND A FAULTY INJECTOR. THE SERVICE MANAGER CALLED AND SAID THAT WHEN THEY HOISTED THE TRUCK UP ON THE LIFT THEY DISCOVERED SEVERE RUSTING ON THE FRAME. THE WORST WAS JUST FORWARD OF THE REAR LEAF SPRINGS. THEY SAID IT WAS SO BAD THAT THEY WONDERED IF I WANTED TO PROCEED WITH THE SERVICING. I COULDN'T BELIEVE IT! I THOUGHT, THE TRUCK IS ONLY 10YEARS OLD, HOW BAD CAN IT BE. I WENT UP AND TOOK A LOOK AND THE RUST HAD ACTUALLY EATEN THROUGH THE STEEL. I COULD PUSH MY FINGER THROUGH IT. UNBELIEVABLE! THE BODY OF THE TRUCK IS IN GREAT CONDITION AND UP UNTIL NOW IT HAS BEEN VERY GOOD MECHANICALLY. IT IS VERY UNNERVING. I'M AFRAID IT WILL NOT PASS INSPECTION AND I'LL HAVE TO CLAIM A TOTAL LOSS. WHAT RECOURSE DO I HAVE? THANKS. *TR

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