NHTSA Complaint #10220151 — 2004 FORD EXPLORER
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10220151 |
| Vehicle | 2004 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:ENGINE:GASOLINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 55,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | KY |
Consumer Description
I OWN A 2004 FORD EXPLORER, PURCHASED IN AUGUST. THE TRUCK SAT FOR 16 MONTHS WHILE I WAS DEPLOYED TO IRAQ. WHILE DRIVING ON A 3 HOUR TRIP, I HEARD A METALLIC "CLATTER" NOISE FROM MY VEHICLE. I TOOK IT TO THE DEALER AND WAS INFORMED THAT THE "#2 WRIST PIN" HAD FAILED., REQUIRING REPLACEMENT OF THE ENGINE. TOTAL COST WOULD BE $5500. THIS SEEMED EXCESSIVE FOR SUCH A YOUNG VEHICLE, CONSIDERING THAT IS WAS DRIVEN INFREQUENTLY FOR OVER A YEAR, AND MOST OF THE MILEAGE WAS HIGHWAY. MILEAGE AT FAILURE: 55,300. *TR
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