NHTSA Complaint #10219305 — 2001 FORD WINDSTAR VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10219305
Vehicle	2001 FORD WINDSTAR
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	August 8, 2004
Date Filed	February 27, 2008
Mileage	50,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

OFF SWITCH ON CRUISE CONTROL ON MY 2001 FORD WINDSTAR DOES NOT WORK. IT STOPPED WORKING IN 2004. I CAN DISENGAGE THE CRUISE CONTROL BY HITTING THE BRAKE BUT IT IS STILL ACTIVE AND IF I TOUCH THE 'RESUME' BUTTON BY MISTAKE, SUDDENLY I AM BACK AT CRUISING SPEED. THIS HAS HAPPENED TWICE AND BOTH TIMES I NARROWLY AVOIDED AN ACCIDENT. I SPOKE TO AN OFFICIAL IN THE FORD SAFETY DEPT. AND HE SAID IT WAS NOT A SAFETY ISSUE SINCE THE CONTROL COULD BE DISENGAGED. I BELIEVE HE WAS WRONG AND SEE THE POTENTIAL FOR AN ACCIDENT HERE. ADDITIONALLY THERE IS NO INDICATOR LIGHT ON THE DASH PANEL TO SAY WHETHER THE CRUISE CONTROL IS ON OR NOT. THIS ADDS TO THE RISK. *TR

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