NHTSA Complaint #10219040 — 2001 NISSAN MAXIMA

TL*THE CONTACT OWNS A 2001 NISSAN MAXIMA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A CONSTANT KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BRAKES WERE THE CAUSE OF THE FAILURE. THEY TEST DROVE THE VEHICLE AND DIAGNOSED IT AS UNSAFE TO DRIVE. THE DEALER CLAIMED TO HAVE REPAIRED THE VEHICLE; HOWEVER, THE NOISE RECURRED AND THE CONTACT ALSO BEGAN EXPERIENCING STEERING FAILURE. THE DEALER STATED THAT THE RECENT FAILURE WAS DUE TO THE LOWER ARM SUSPENSION. SHE FOUND A RECALL REGARDING THE SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, BUT NISSAN STATED THAT HER VIN WAS NOT INCLUDED. THE CONTACT BELIEVES THAT HER VIN SHOULD BE INCLUDED IN THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 125,000.