NHTSA Complaint #10219030 — 2005 TOYOTA PRIUS

STEERING:COLUMN issue reported to NHTSA

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Complaint Details

ODI Number	10219030
Vehicle	2005 TOYOTA PRIUS
Component	STEERING:COLUMN
Date of Incident	February 23, 2008
Date Filed	February 24, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THIS IS A COMPLAINT ABOUT SOUTER'S IN BARSTOW, CALIFORNIA, NOT HONORING THE RECALL NOTICE ON 2004-2006 TOYOTA PRIUS STEERING INTERMEDIATE SHAFT REPLACEMENT. I TOOK IT IN WHEN I GOT THE FIRST NOTICE AND SINCE I HAVE TO USE HAND CONTROLS TO DRIVE I HAVE THESE CONTROLS INSTALLED IN THIS PRIUS. SOUTAR'S SAID THEY WOULD NOT WORK ON THE DEFECT UNLESS THE CONTROLS WERE REMOVED. OR THEY WOULD CALL A TECHNICIAN TO COME UP FROM LA TO REMOVE THE CONTROLS AND I WOULD HAVE TO PAY. IT WOULD HAVE COST TOO MUCH. THEY SAID THEY WERE SORRY. *TR

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