NHTSA Complaint #10218747 — 2004 NISSAN MAXIMA SUSPENSION:FRONT:MACPHERSON STRUT

Complaint Details

ODI Number	10218747
Vehicle	2004 NISSAN MAXIMA
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	February 21, 2008
Date Filed	February 21, 2008
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

SINCE THE CAR WAS NEW (PURCHASED FEB. 2004), I HAVE HAD A KNOCKING SOUND FROM THE FRONT RIGHT. THE DEALERSHIP ORIGINALLY DIAGNOSED THIS AS A STRUT PROBLEM, AND REPLACED THE STRUT MOUNT UNDER WARRANTY, BUT THE SOUND CAME BACK WITHIN A FEW MONTHS. NISSAN REFUSES TO ACKNOWLEDGE THAT THIS IS A KNOWN DEFECT IN THE CAR (AS EVIDENCED BY THE ABUNDANT COMPLAINTS ONLINE AND ON FILE WITH THE NHTSA), AND HAS CONTINUALLY REFUSED TO COVER THE COST OF REPAIR ONCE THE WARRANTY EXPIRED. *TR

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