NHTSA Complaint #10218704 — 2006 JEEP COMMANDER 4X2

DURING SEPT. '06, I INFORMED CHRYSLER AND A CHRYSLER DEALERSHIP OF A SAFETY DEFECT--STALLING IN TRAFFIC--WITH MY 2006 JEEP COMMANDER LIMITED . FROM SEPT. '06 TO DEC. '07, I MADE SEVERAL PHONE CALLS AND WROTE SEVERAL LETTERS TO CHRYSLER (VIA ITS REGISTERED AGENT) CONCERNING THIS PROBLEM. ALL OF MY LETTERS WERE IGNORED. FROM SEPT. '06 TO DEC. '07, CHRYSLER REQUIRED ME TO TAKE THE VEHICLE TO THE DEALERSHIP CONCERNING THE STALLING PROBLEM, EVEN THOUGH CHRYSLER'S EMPLOYEES KNEW A TASK FORCE HAD BEEN FORMED TO DEAL WITH THE PROBLEM. IN LATE DEC. '07, I DISCOVERED AN INTERNET ARTICLE ENTITLED "JEEP STALLING PROBLEM" AND FAXED THE ARTICLE TO CHRYSLER. ACCORDING TO THE INFORMATION CONTAINED IN THIS ARTICLE, MANY CUSTOMERS HAVE EXPERIENCED THE SAME PROBLEM WITH THE 2006 JEEP COMMANDER LIMITED, AND EVEN CHRYSLER HAS NOT BEEN ABLE TO DETERMINE THE CAUSE. AS A RESULT OF GAINING ACCESS TO THIS ARTICLE, I WAS ABLE TO CHALLENGE CHRYSLER'S DISHONEST ASSERTION THAT MY PROBLEM WAS UNIQUE AND THAT NO OTHER CONSUMER HAD COMPLAINED OF THIS PROBLEM. THEREFORE, IN JAN. '08, A CHRYSLER MANAGER PHONED ME INDICATING THAT CHRYSLER HAD AGREED TO BUY BACK MY VEHICLE BECAUSE OF THE STALLING PROBLEM AND A RESULTING AUTOMOBILE ACCIDENT (SEPT. '07)(NOTE:THIS ACCIDENT OCCURRED ONE YEAR AFTER CHRYSLER WAS NOTIFIED OF THE SAFETY ISSUE). I WAS TOLD A REPRESENTATIVE OF IMPARTIAL SERVICES GROUP (ISG) WOULD GIVE ME A CALL CONCERNING DETAILS OF THE BUY BACK. I RECEIVED A CALL FROM ISG; HOWEVER, IT IS CLEAR THAT THIS COMPANY WORKS ON BEHALF OF CHRYSLER. AS A RESULT, I AM STILL DRIVING AN UNSAFE VEHICLE AND HAVE ALMOST BEEN INVOLVED IN THREE ACCIDENTS WITHIN THE PAST TWO WEEKS. CHRYSLER HAS IGNORED MY REQUEST FOR A RENTAL CAR UNTIL A BUY BACK AGREEMENT IS REACHED. I RECENTLY NOTIFIED CHRYSLER'S INVESTORS--CERBERUS AND DAIMLER--OF MY EXPERIENCE. *TR