NHTSA Complaint #10218651 — 2000 DODGE RAM 3500 ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Complaint Details

ODI Number	10218651
Vehicle	2000 DODGE RAM 3500
Component	ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Date of Incident	January 7, 2008
Date Filed	February 20, 2008
Mileage	106,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

ELECTRIC SEAT FIRE, SAFETY FUSE FAILED TO BLOW. FUSE BLOCK MELTED, SEAT MOTOR SHORTED OUT,WIRING HARNESS BURNED INTO FIRE WALL, ACROSS CARPET, AND UNDER SEAT INTO FOAM PADDING. TRUCK WAS PARKED IN DRIVEWAY, AND WAS NOT ON. PROBLEM OCCURRED IN THE MIDDLE OF THE NIGHT, AND HAD NOT BEEN DRIVEN ON THAT DAY. UPON INVESTIGATION IT WAS FOUND THAT THE ORIGINAL SEAT WIRING HARNESS HAD BEEN IMPROPERLY INSTALLED AT THE PLANT. CHRYSLER HAS INSPECTED THE TRUCK AND DENIED ANY LIABILITY, AND HAS FAILED TO OFFER ANY CUSTOMER ASSISTANCE. YET ON 2-20-2008 THEIR PARTS MANAGER ADMITTED THAT THEY HAD REROUTED THE NEW WIRING HARNESS WHERE IT WAS SUPPOSED TO GO, AND FURTHER ELECTRICAL ISSUES ARE STILL OCCURRING. I HAVE BEEN WITHOUT A TRUCK FOR 6 WEEKS NOW, AND MY STATE FARM INSURANCE IS HAVING TO COVER AN OBVIOUS MANUFACTURE FLAW. *TR

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