NHTSA Complaint #10218606 — 2004 SATURN ION ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Complaint Details

ODI Number	10218606
Vehicle	2004 SATURN ION
Component	ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Date of Incident	January 10, 2008
Date Filed	February 20, 2008
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

ON NUMEROUS OCCASIONS THIS YEAR, MY 2004 ION WOULD NOT START DESPITE THE FACT THAT THE BATTERY WAS CHARGED. MY OWN MECHANIC TOLD ME TO HAVE IT SERVICED BY A SATURN DEALERSHIP BECAUSE THE PROBLEM WAS RELATED TO THE ANTI THEFT CONTROLLER AND COULD ONLY BE WORKED ON BY THE DEALERSHIP. HE HAD SEEN THIS PROBLEM NUMEROUS TIMES BEFORE. THE PROBLEM WAS CONFIRMED AND REPAIRED (FOR $214.00).THE PARTS WERE ONLY $40.00.AS YOUR OWN WEBSITE(AND OTHERS)CONFIRM,THIS IS AN INHERENT PROBLEM THAT MANY ION OWNERS EVENTUALLY WILL ENCOUNTER. DESPITE THIS "DEFECT", GENERAL MOTORS TAKES NO RESPONSIBILITY DOESN'T SEEM TO BE A LOGICAL STRATEGY TO HOLD ON TO AN ALREADY DWINDLING NUMBER OF LOYAL CUSTOMERS. *TR

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