NHTSA Complaint #10218053 — 2000 SATURN LS ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10218053
Vehicle	2000 SATURN LS
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 11, 2008
Date Filed	February 14, 2008
Mileage	61,345 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR STARTED TO MAKE LOUD RATTLING NOISE FROM THE ENGINE...I SAW A SMALL CRACK ON THE TOP OF THE CAM COVER ABOUT 4 IN. LONG. I WENT TO A REPAIR SHOP THAT I HAVE USED BEFORE AND THEY SAID IT WAS THE TIMING CHAIN HITTING THE COVER!! THIS SHOULD NEVER HAPPENED TO A CAR WITH 61,000 MILES ON IT ! I CALLED AND WROTE TO THE MFG. IN TN. AND TALKED TO THE AREA MGR.AND SHE ADVISED BRING THE CAR TO THE DEALER. I BROUGHT THE CAR IN AND THE SERVICE MGR. SAID THE CHAIN TENSIONER FAILED AND THAT CAUSED THE CHAIN TO HIT THE COVER. THE TIMING CHAIN AND ALL PARTS MUST BE REPLACED $985.00 + TAX. THE AREA MGR. SAID THERE WAS NOTHING SHE COULD DO FOR THE REPAIR COST THAT IS A MECHANICAL PART AND IT JUST FAILED! I TOLD HER THERE WAS A RECALL FOR THE 2001 YR. BUT MINE WAS NOT INCLUDED IN THE RECALL. *TR

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