NHTSA Complaint #10217947 — 2004 FORD EXPLORER STRUCTURE:BODY:HOOD

Complaint Details

ODI Number	10217947
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HOOD
Date of Incident	February 12, 2008
Date Filed	February 13, 2008
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

THE PAINT ON MY HOOD IS PEELING AWAY. I DID NOT NOTICE SOME PAINT "BUBBLING" ON THE HOOD OF MY 2004 FORD EXPLORER WHEN I BOUGHT IT BRAND NEW. AFTER WASHING IT I SAW THE PAINT WAS CLEARLY DEFECTED. IT DID NOT BOTHER ME AT FIRST, BUT NOW AFTER 3 YEARS AND 52,000 MILES THE PAINT IS CHIPPING AWAY WHERE IT WAS "BUBBLED". THE AREA IN QUESTION IS THE FRONT LEFT CORNER OF THE HOOD, IN TWO SMALL PLACES. WHEN I NOTICED IT WAS CHIPPING AWAY THERE WAS ALREADY 4" SQUARE INCHES OF SHEET METAL SHOWING. I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND THEY SAID IT WAS A KNOWN ISSUE (FORD TSB 04-25-1) BUT THEY COULD NOT DO ANYTHING ABOUT IT SINCE MY TRUCK IS OUT OF THE WARRANTY PERIOD. THEY EXPLAINED THE ALUMINUM HOOD IS THE PROBLEM AND AN ENTIRE NEW HOOD WOULD COST $1300. THEY EXPLAINED THAT FORD KNOWS ABOUT THE PROBLEM BUT HAS DECIDED NOT TO ISSUE A RECALL. *TR

Related Complaints for the 2004 FORD EXPLORER

Other STRUCTURE:BODY:HOOD Complaints

#10429563 — October 12, 2011 — PAINT BUBBLES IN THE HOOD. THE DEALER JUST RESPONDED THAT IT WAS A MANUFACTURERS PROBLEM AND THAT I WOULD JUST NEED T...

#10224528 — April 14, 2008 — PAINT ON TOP OF HOOD BUBBLING AT TWO SPOTS ON FRONT PASSENGER SIDE AND ALSO ON NUMEROUS LOCATIONS ON UNDER SIDE EDGE ...

#10207587 — October 31, 2007 — BUBBLING AND BLISTERING OF THE PAINT FROM THE HOOD OF 2004 FORD EXPLORER. *TR

#10202522 — September 11, 2007 — TL*THE CONTACT OWNS A 2004 FORD EXPLORER. AFTER DRIVING 55 MPH, THE CONTACT NOTICED PAINT CHIPPING ON THE HOOD OF TH...

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