NHTSA Complaint #10217712 — 2000 LINCOLN NAVIGATOR AIR BAGS

Complaint Details

ODI Number	10217712
Vehicle	2000 LINCOLN NAVIGATOR
Component	AIR BAGS
Date of Incident	December 28, 2007
Date Filed	February 11, 2008
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE REAR AIR BAG SUSPENSION KIT IS DEFLATED. THE MOTOR APPEARS TO BE SHORTED OUT. HE STATED THAT THE AIR BAGS APPEAR TO WIND BACK UP, BUT THEN MOVE UP AND DOWN WHILE DRIVING AT VARIOUS SPEEDS, AS IF THE MOTOR WAS ATTEMPTING TO POSITION IT CORRECTLY. THE CONTACT WENT TO THE DEALER, BUT THEY WOULD NOT REPAIR IT FOR FREE. THE DEALER IS CHARGING $2,500 TO INFLATE THE AIR BAGS. THERE WAS NO IMPACT OR FAILURE WITH THE VEHICLE ITSELF. THE CURRENT AND FAILURE MILEAGES WERE 110,000.

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