NHTSA Complaint #10217544 — 2000 FORD EXPEDITION

I OWN A 2000 FORD EXPEDITION AND AFTER A HARD OVERNIGHT RAIN AN ELECTRICAL PROBLEM BEGAN. WHEN I GOT INTO IT THE NEXT MORNING THE RADIO WAS PLAYING AND THE HEATER DISPLAY WAS ON. WHEN I STARTED IT ALL SEEMED NORMAL UNTIL I PUT IT INTO GEAR AND THE RADIO STOPPED, THE HEATER STOPPED, THE WINDSHIELD WIPERS WOULDN'T WORK, AND THE WINDOWS WOULDN'T LOWER AND WHEN PUT BACK INTO NEUTRAL OR PARK EVERYTHING WENT BACK TO NORMAL. I BROUGHT IT INTO THE FORD DEALER WHO DOES ALL MY REPAIRS AND HE TOLD ME IT WAS THE GEM MODULE AND IT WOULD COST $1000.00 FOR REPAIR. I HAVE NO CHOICE SO I AUTHORIZED THE REPAIR. HE THEN INFORMED ME THAT WHEN I PICK IT UP I NEED TO TAKE IT TO A WINDSHIELD REPAIR SHOP TO GET THE WINDSHIELD RESEALED DUE TO A DEFECTIVE SEAL THAT CAUSED A LEAK THAT CAUSED THE GEM MODULE TO MALFUNCTION. IT SEEMS THAT THIS IS A LARGE BURDEN TO PUT ON THE CONSUMER SINCE IT IS A KNOWN DEFECT AND THERE IS NO ASSURANCE THAT IT WON'T HAPPEN AGAIN. I ALSO BELIEVE THIS COULD BE DANGEROUS CAUSING THE VEHICLE TO STALL WHILE DRIVING OR WIPERS TO MALFUNCTION IN THE RAIN OR ANY NUMBER OF OTHER PROBLEMS SINCE THIS MODULE CONTROLS SO MANY OF THE VEHICLES CONTROLS AND INSTRUMENTS. *TR