NHTSA Complaint #10217111 — 2007 DODGE RAM 2500

SENT TO CALIFORNIA NEW MOTOR VEHICLE BOARD I HAVE OWNED THE VEHICLE FOR 183 DAYS AS OF THIS LETTER. IT HAS BEEN IN THE SHOP AND HAD R.O.'S OPEN FOR A TOTAL OF 64 DAYS. THIS EQUATES TO ROUGHLY 35% OF MY OWERSHIP TIME. DODGE HAS NOT BEEN ABLE TO RESOLVE THE PROBLEMS IN A REASONABLE TIME. ALTHOUGH THEIR ARE "X" NUMBER OF RO'S REGARDING THE REPAIRS. IT IS IMPERITIVE TO UNDERSTAND THAT I BROUGHT THE TRUCK BACK INTO THE DEALERSHIP WHILE THE RO WAS OPEN AS THE FAILURE OCCURED AGAIN AND AGAIN. ON TWO OCCASIONS THE VEHICLE WAS IN THE SERVICE AISLE DRIPPING FROM BEING FRESHLY WASHED AND READY FOR PICKUP, AS I STARTED THE TRUCK THE CEL CAME ON (CHECK ENGINE LIGHT). I HAVE A NEW TRUCK THAT HAS YET TO PERFORM THE WAY IT WAS INTENDED. I HAVE BEEN PATIENT, THE PEOPLE AT HEMET CHRYSLER HAVE BEEN WONDERFUL. HOWEVER, I AM DONE. THE MAJOR PROBLEM WITH THE TRUCK IS THE TURBO/ENGINE BRAKE SYSTEM. IT HAS ONLY PERFORMED PROPERLY FOR ABOUT THE FIRST 800-900 MILES OF OWNERSHIP. THE REAL ISSUE IS WHEN THE ENGINE BRAKE WOULD COME ON WHENEVER IT WANTED TO! DOESN'T SOUND TOO BAD, BUT WHEN YOUR SITTING AT A 2 WAY STOP WAITING FOR TRAFFIC TO CLEAR, AND THEN YOU PROCEED ACROSS THE STREET THINKING YOU HAVE ENOUGH TIME ONLY TO FIND OUT THE ENGINE BRAKE HAS ENGAGED AND YOU ARE NOW WONDERING IF YOU SHOULD ABANDON THE VEHICLE AND RUN BECAUSE YOU COULD MAKE FASTER ON YOUR FEET! AFTER 10-15 EPISODES IT WAS SUGGESTED THAT I STOP THE VEHICLE AND TURN THE ENGINE OFF, WAIT 30 SECONDS AND RESTART THE TRUCK WHENEVER THIS HAPPENED. NOT REAL PRACTICAL BUT OK! NEXT ISSUE SAME SITUATION; EXCEPT I AM ON THE FREEWAY TRAVELING 65-70 WITH THE CRUISE CONTROL ON, THE ENGINE BRAKE COMES ON AND NOW I AM CONCERNED I WILL BE REAR ENDED. THERE ARE NUMEROUS INCIDENTS OF SAFETY AND FUNCTIONALITY. I WENT TO GET THE TRUCK FROM THE DEALERSHIP AND AS I STARTED IT THE CEL CAME ON AGAIN. AFTER I LEFT I TRIED THE ENGINE BRAKE AND GUESS WHAT....IT NO LONGER WORKS AT ALL!!! THIS LETTER WAS EDITED DOWN TO 2000 CHARACTERS. *TR