NHTSA Complaint #10217095 — 2002 CHEVROLET IMPALA

THE HEAD LIGHTS ON MY 2002 IMPALA ARE GETTING WATER IN THEM CAUSING ELECTRICAL AND SAFETY PROBLEMS. STEAM - MOISTURE GATHER IN THE LIGHTS AND WE ARE NOT ABLE TO SEE THE ROAD. THIS IA A DEFECT THAT IS ON EVERY 2002-2003 IMPALA I HAVE SEEN, GM REFUSES TO REPLACE OR EVEN RECOGNIZE THE PROBLEM, THEY AND THE DEALER I PURCHASED FROM SAID ITS NOT CONSIDERED A DEFECT UNLESS IT IS A RECALL, I WAS TOLD UNTIL A MAJOR ACCIDENT HAPPENS THAT THEY WILL NOT CONSIDER IT A SAFETY ISSUE. I TOLD THEM WHEN THE LIGHTS GET HOT THE WATER IN THE HEAD LIGHTS TURN TO STEAM FOGGING UP THE LIGHTS PREVENTING ME FROM SEEING THE ROAD WHEN DRIVING AT NIGHT, THEY (THE DEALERSHIP) SAID WELL YOU SHOULD DRIVE ONLY DURING THE DAY. THIS IS ALSO CAUSING OTHER ELECTRICAL PROBLEMS WITH TURN SIGNALS NOT WORKING SOMETIMES AND HAZARDS NOT WORKING NOT TO MENTION HAVING TO REPLACE A BULB EVERYTIME IT GETS WET. THIS HAPPENS ALL THE TIME WHEN WE WASH OUR CAR OR GET INTO BAD WEATHER. I BELIEVE THIS SHOULD BE A RECALL... GM REFUSES TO HANDLE THIS PROBLEM UNTIL WE HAVE MULTIPLE FATAL ACCIDENTS AROUND THE COUNTRY? NOT SMART THERE ARE ALOT OF PEOPLE ON OUR STREETS AND HIGHWAYS THAT ARE BEING PUT AT RISK. *TR