NHTSA Complaint #10216991 — 2000 DODGE GRAND CARAVAN ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Complaint Details

ODI Number	10216991
Vehicle	2000 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	February 27, 2007
Date Filed	February 5, 2008
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE SERPENTINE BELT DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE SERPENTINE BELT WAS REPLACED. MONTHS LATER, WHILE DRIVING THROUGH A SMALL PUDDLE OF WATER, THE SERPENTINE BELT FAILED AGAIN. IN ADDITION, THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL AND THE POWER STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THEY REPAIRED THE MOTOR MOUNT FOR THE SERPENTINE BELT AND INSTALLED A DISC TO HOLD THE BELT IN PLACE. AFTER THE REPAIR WAS MADE, THE SERPENTINE BELT WOULD CONTINUE TO DETACH WITHOUT WARNING. THE FAILURE USUALLY OCCURRED IN RAINY CONDITIONS. THE MANUFACTURER HAS BEEN UNABLE TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 131,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR

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